Overview
Webit information technology inc. ("WebitPay", "we", "our", "us") is committed to protecting the privacy of individuals who use our platform and services. This Privacy Policy describes how we collect, process, store, and disclose personal information in connection with our payment services and this website.
By accessing or using WebitPay services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described herein, please do not use our services.
This policy applies to all personal information collected through WebitPay's digital platform, mobile application, card services, and any other interactions you have with us directly. It does not apply to the data practices of third-party service providers, card issuers, or network operators operating under their own privacy policies.
Information We Collect
We collect personal information that is necessary to provide our services, comply with legal obligations, and maintain the security of the platform.
Information You Provide Directly
- Identity information: full legal name, date of birth, nationality
- Contact information: email address, telephone number, residential address
- Identity verification documents: government-issued identification (passport, driver's licence, national ID card)
- Financial information: account preferences, transaction history
- Communications: messages, enquiries, and correspondence with our support team
Information Collected Automatically
- Device and technical data: IP address, device type, browser type and version, operating system
- Usage data: pages visited, features accessed, session duration, referral source
- Transaction data: payment amounts, merchant categories, transaction timestamps, geographic data where applicable
- Log data: access logs, error logs, security event logs
Information From Third Parties
- Identity verification providers: results of identity checks, document verification outcomes, liveness detection
- Sanctions and PEP screening services: watchlist screening results
- Card network and issuer: transaction authorisation, settlement data, dispute information
- Fraud prevention and security-related service providers
How We Use Your Data
WebitPay uses personal information to:
- provide and operate payment-related services;
- support account security and fraud prevention;
- conduct identity verification and compliance checks where applicable;
- communicate with users regarding accounts and services;
- improve platform functionality and user experience;
- comply with applicable legal and operational requirements.
Sharing of Personal Information
WebitPay does not sell personal information to third parties. We share personal data only in the circumstances described below:
Programme Partners
We share necessary personal data with our card-issuing partners and payment processors to facilitate the issuance and operation of card products. These parties process data under agreements requiring compliance with applicable data protection law.
Identity and Compliance Providers
Personal information including identity documents is shared with third-party identity verification and AML screening providers engaged by WebitPay. These providers are subject to strict contractual data protection obligations.
Visa Network
Transaction data is transmitted through the Visa payment network as necessary to process authorised payments. Network processing is governed by Visa's own data practices.
Legal and Regulatory Disclosures
We disclose personal information to regulatory authorities, law enforcement agencies, courts, and government bodies where required to do so by applicable law or lawful order, including for AML regulatory reporting purposes.
Corporate Transactions
In the event of a merger, acquisition, reorganisation, or sale of assets, personal data may be transferred as part of that transaction, subject to confidentiality obligations and continued privacy protections.
Data Retention
WebitPay retains personal information for as long as reasonably necessary to provide services, support security and compliance requirements, resolve disputes, and comply with applicable legal and operational obligations.
Retention periods may vary depending on the nature of the information, the services provided, and applicable legal or operational requirements.
When personal information is no longer required, it is deleted or anonymised using reasonable measures designed to support secure data handling.
Security Measures
WebitPay implements reasonable technical and organisational measures designed to support the security and confidentiality of personal information.
These measures may include access controls, encrypted communications, and security monitoring procedures appropriate to the nature of the services provided.
While reasonable efforts are made to protect personal information, no method of electronic transmission or storage can be guaranteed to be completely secure.
Your Privacy Rights
Depending on your jurisdiction, you may have the following rights with respect to your personal information:
- Access: The right to request a copy of the personal information we hold about you.
- Correction: The right to request correction of inaccurate or incomplete personal information.
- Deletion: The right to request deletion of your personal information, subject to applicable legal retention requirements.
- Restriction: The right to request that we restrict processing of your personal information in certain circumstances.
- Portability: The right to receive your personal data in a structured, commonly used, machine-readable format.
- Objection: The right to object to processing based on legitimate interests.
To exercise any of these rights, please contact us at compliance@webitpay.net. We will respond to verified requests within the timeframe required by applicable law. Note that certain rights may be limited where processing is required for compliance with legal obligations.
Cookies & Tracking
WebitPay may use cookies and similar technologies to support website functionality, improve user experience, maintain security, and analyse platform performance.
Users may configure their browser settings to manage or disable cookies; however, certain website functions may not operate properly as a result.
Changes to This Policy
WebitPay may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable law. When we make material changes, we will notify you by updating the effective date at the top of this page and, where appropriate, providing notice through your account or by email.
Your continued use of WebitPay services following the posting of an updated Privacy Policy constitutes your acceptance of the revised terms.
Privacy Contact
For any questions, concerns, or requests relating to this Privacy Policy or our data practices, please contact our Compliance team: